How to Reset your Password

Overview

This article will show you how to reset your password in your MetaCX instance.

Prerequisites:

The following will need to have already been created in order reset your password in your MetaCX instance

  • A User Account in your MetaCX Instance

Step-by-Step Guide:

Step One: Navigate to the MetaCX website: https://app.metacx.com/login

Step Two: Click 'Forgot Password' link. 

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Step Three: Enter your MetaCX email address >> then click 'Send Reset Link' which will send a password reset email to your email inbox.

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Step Four: Navigate to your email inbox to view the Password Reset Email. Then, click 'Choose New Password' button. This will open a new browser window that will allow you to reset your password. 

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Step Five: Once your password is reset, you will be navigated back to the MetaCX login page to login to your MetaCX instance.

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