Attributes are custom fields within the MetaCX platform. They exist to help you further define the information that is specific to your organization.
You can create attributes manually via text or numeric fields, or you can create metrics by bringing in pre-determined metrics and data sets from other business systems.
Creating or adding an attribute can be done in three areas of the platform:
- Company Profile
No matter where you are on the platform, the flow of creating and adding attributes remains the same.
Learn how to create attributes here.